Customer Service and F.A.Q.s
Keep Posted is committed to providing a valuable, affordable, and fair service to all our customers. Strict quality standards are upheld to ensure a beautiful display for the public.
F.A.Q.'s
Do you print the posters?
We do not print the posters. We do however, pick up daily from G&H Printing in Eastlake. If you choose them for your printing services we can distribute your posters faster.
I'm about to print my poster. Is there anything I need to do before that happens?
Yes, there are several things you need to do.
- Check for typos.
- Check that the dates are correct.
- If your poster has a QR code on it, test it to make sure it works.
- If your poster has a trademarked image on it make sure that any licensing fees have been paid and permissions have been granted by the trademark holder(s).
When do you need the posters by?
We need at least 6 weeks lead time to get posters up in the appropriate displays. Less lead time means less exposure and more expired posters taking up wall space.
Is it ok if my poster is late (less than 6 weeks)?
It depends on the time of the year. If we're busy(which is most of the time) we'll have to decline. If there is space on our shelves and it fits with our route timing then we might be able to make it work. It doesn't hurt to ask!
How much does it cost?
See our pricing chart.
Do you post on telephone poles or do wheat pasting?
No. The only outdoor displays we curate are in locked display cases.
Do you distribute door hangers?
No.
How can my business get a Keep Posted display up on our blank wall?
Shoot us an email and we can coordinate an installation time and date.
Does hosting a display cost money?
No, it's free! And you can cancel the service at any time. We ask for a heads up though if that's the case. We also reserve the right to cancel if it's no longer working for us.
Do you take over public posting and tear down other people's posters? I heard you do that.
No. We only post in places that have invited Keep Posted to maintain a display. We don't take over a previously public posting space unless specifically asked to by a business owner/manager. At which point it is no longer a public posting space. We prefer having Keep Posted displays in areas that were not previously public posting to avoid confusion, but it does happen sometimes.
Where do my posters go up at?
We place posters in indoor displays and locked outdoor display cases in several Seattle neighborhoods, as well as several areas in North, South, and East King County.
Our display locations include grocery stores, restaurants, salons, bars, coffee shops, community centers, laundromats, outdoor display cases, condominium mail rooms, break rooms, elevator bays and various locations on several college campuses.
Can I have a list of all the business you have displays in?
No. We cannot provide our detailed route lists to customers or potential customers.
How do I know you put my posters up and didn't just toss them out?
You can track your posters progress from the comfort of your phone! Just follow us on Instagram at @keeppostedseattle.
How do I get to be Poster of the Week on your social media?
Typically the pretty posters and repeat customers will get featured over drab colors, goofy fonts or first time customers so keep that in mind.
If your poster comes in early it has a better chance of getting selected as poster of the week! Late posters are not considered. Customers that pay on time are also ahead in the pecking order.
I used Generative AI to make a slop poster. Why don't you allow AI posters?
Because AI hurts working artists and takes away work from them. We are an artists first company. Enough said.
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